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Craig Darwell2025-07-18Trustindex verifies that the original source of the review is Google. We bought our Traditional Range oven in April. Jonelle gave great customer service and advice on the right oven for us. Installation instructions were easy to follow and the end product turned out great. We did need to use an engine hoist to lift the dome onto the slab due to the weight. We’ve cooked lots of amazing food in from pizzas to lamb shanks. Craig & Donna Paul Fraser2025-07-05Trustindex verifies that the original source of the review is Google. Simply excellent. Took me back to a time when 'customer service' was a mindset and not just a slogan to pay lip service towards. Dealing with Jonelle was a delight - friendly, knowledgeable, curious, courteous and authentic - brilliant. Icing on the cake was when the forklift driver stopped and checked if I would prefer centre or side loading of the pallet on my ute. The oven has been purchased by my daughter and my involvement to date was with collection and delivery. It may not be relevant to many people, but being able to buy refractory bricks straight from the floor was a bonus for me. One of my partners hobbies is jewellery making, and I gained mega brownie points when I handed over the ideal resource for her soldering and melting activities. Will post again when installed and operating. Meantime, wishing all the best to Jonelle and the entire Alfresco Factory crew. Christopher Cassidy2025-06-15Trustindex verifies that the original source of the review is Google. Shell and myself drove to Neerabup from Broomehill because it was worth the drive. Doing our own design but picked up the mortar etc that we needed. Thanks Jonelle for your happy place. Scott Dawson2025-06-14Trustindex verifies that the original source of the review is Google. Jonelle is a wealth of information and provided excellent advice and support with our oven construction. Highly recommend if you are in the market for a wood fired pizza oven! carol bentall2025-06-12Trustindex verifies that the original source of the review is Google. Great company, great product! We love our new pizza oven. Trent and Jonelle were very efficient and professional throughout the whole process from order to delivery. They even provided us with some great tips and recipes to get us started. Michael Cotterill2025-06-05Trustindex verifies that the original source of the review is Google. We recently purchased the traditional midi. We got it as a kit and can't fault it. It turned out amazing. Staff where super helpful and patient with us as we took a few months to sort out or install for the oven. Troy Gatt2025-05-28Trustindex verifies that the original source of the review is Google. Great customer service and good range of ovens and accessories. Had everything i needed. Fry2025-05-28Trustindex verifies that the original source of the review is Google. Me and my wife built a midi oven 10 years ago. Still going strong, I thought I’d call to ask for any suggestions to maintain it to continue to enjoy its use for years to come and future owners. When I called it rang through to the message bank. To my surprise, I had call coming through moments later and was blown away by the care and consideration shown by Jonelle on the phone. It’s nice to know that 10 years on, you can still have the support, something that is hard to find today. I’ve recommended them over the years to many family and friends so if you’re thinking about getting an oven, I can highly recommend alfresco factory! 🌶️ Paul Mazza2025-05-24Trustindex verifies that the original source of the review is Google. I went to the factory today for son advice and to purchase bricks etc to finish my pizza oven. Jonelle was extremely helpful and pointed me in the right direction. Very friendly. Certainly would recommend. Pablo2025-05-06Trustindex verifies that the original source of the review is Google. My wife and I spent weeks searching around Perth for a pizza oven supplier of quality. We purchased a pizza oven from Jonelle and Trent, and it has exceeded our expectations in every way. The quality of the oven is outstanding. The customer service provided was impeccable with Jonelle guiding us through the selection process and ensuring the oven was tailored to our needs. Jonelle was kind enough to store the oven until we had built the base. Delivery was prompt, and the construction instructions were clear and easy to follow. As a home pizza enthusiast, the unbeatable combination of craftsmanship, service, and value, we couldn’t be happier with our purchase!